Help Centre

Guides for running RoundTab day to day — menus, payments, and chit printing. If you cannot find what you need, contact us or email support@roundtab.com.

Add a product in its own category

Create a category, add a product, and make it visible on your menu.

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Benefits of order at table

Why venues use RoundTab for table ordering — efficiency, fewer errors, and a smoother guest experience.

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Categories, stations and ordering

Pause categories or close the Kitchen or Bar, understand which items customers can order, and reopen service.

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Chit Printer Setup

Connect a Star till printer, find its IP, enable CloudPRNT, and print kitchen and bar chits from live orders.

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Stripe payouts and application fees

Why your Stripe payout is less than the RoundTab total, and where fees appear in reports.

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Succeeded payments vs volume in Stripe

How Stripe’s Succeeded and Volume figures differ, and what usually explains a gap.

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Still stuck?

These articles cover the common setup and payments questions. For a printer that will not come online, a payout that looks wrong, or anything account-specific, talk to a person — we are a small team and we read every message.

Contact form — the quickest way to reach us
Email support@roundtab.com
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