Succeeded payments and volume in Stripe

Check the exact metric, units, account, currency, date range and test or live data before comparing Stripe figures. A successful-payment count measures how many payments succeeded; a volume amount measures money. Neither is the amount paid into your bank account.

An incomplete or failed payment is not evidence that money was collected. Open the individual payment to check its status rather than treating an abandoned checkout as income.

Compare transactions and payouts

For reconciliation, use Stripe's Balance summary report. It separates transaction counts, gross amounts, fees and net amounts.

If you use automatic payouts, the Payout reconciliation report helps match each payout to its transactions. A payout can include payments from a different period, along with refunds, fees or other adjustments. For manual payouts, use the Balance report instead.

If figures still do not match, contact us with the account, period and metric labels you are comparing. Do not send card details or passwords.